Resolution Steps
How a grievance is handled
Reach out using the details on our Contact page or the customer care details below. We aim to resolve all grievances within 21 working days from the date of receipt.
If you're not satisfied with our resolution, escalate it to SEBI's SCORES Platform (SEBI Complaints Redress System) at scores.sebi.gov.in.
If the outcome through our support or the SCORES platform is still unsatisfactory, you can access the Online Dispute Resolution (ODR) Portal at smartodr.in.
Customer Care
Who to contact
Name
Optitrade Pro Research and Advisory
Grievance Officer
Designated Grievance Officer, Optitrade Compliance Desk
Contact Number
+91 9886222347
Address
#579/B, RT Square, 6th Sector, HSR Layout, Bengaluru, Karnataka 560034